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BSOD at anytime. not tech savy.

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I had a new computer built, in October, and it has been having the BSOD on average, 3 times a week. I had the memory changed out after I ran the Windows Memory Diagnostic, and it said it was a Memory problem. I have 16GB Ram. I am sorry that I don't have much more to tell you, as I am learning here. I have included a Zip file also. I have also never been able to do a restart or shut down...

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